Sample functional resume template permitting parlay of demonstrated business, customer service, communication and task management skills proven through 13 years of successful, rewarding self-employment. and a successful 13-year track record of profitable small business possession. Talent for quickly understanding technology -- recently finished Microsoft Office Suite certification course. Diplomatic and on your best behavior with professionals and non-professionals at all levels. Accustomed to dealing with sensitive, confidential records. Confirmed history of producing accurate, well-timed reports meeting stringent HMO and insurance guidelines.